Shipping Policy

Infused Lights

Shipping Policy

Last updated: September 12, 2026

Thank you for shopping at InfusedLights.com. This Shipping Policy explains how we process and deliver orders. Questions: support@infusedlights.com.

1. Product types

Made-to-order apparel & print products (for example, T-shirts) are made after you order, then shipped to you.
Digital products (downloads, content packages, and similar) are delivered electronically, with no physical shipping.
Other physical goods (when offered) ship from us or from a trusted production partner, as shown at checkout.

2. Processing times

Made-to-order items typically need 1 to 7 business days to produce before they ship (sometimes longer during peak periods). Digital items are usually available shortly after payment clears. Some items are made to order or shipped by trusted production partners, so delivery times may vary. When a partner has its own processing window, we show it when available.

3. Shipping destinations & transit

We ship to many destinations. At checkout you’ll see the available methods, costs, and any free-shipping thresholds for your cart and address.

United States (continental): once shipped, many packages arrive in about 3 to 10 business days, depending on method and carrier.
Alaska, Hawaii, U.S. territories & international: transit is often longer (commonly about 6 to 21 business days after ship). Duties, taxes, or customs fees (if any) are the customer’s responsibility unless stated otherwise at checkout.

Delivery dates are estimates, not guarantees. Carriers and holidays can add time.

4. Tracking

When a physical order ships, you’ll usually receive a confirmation email with tracking (when the carrier provides it). Please allow the tracking link a short time to activate after the first scan.

5. Address accuracy

You are responsible for providing a complete, correct shipping address. We are not responsible for delays or loss caused by incorrect or incomplete addresses. If a package is marked delivered by the carrier, risk of loss generally passes to you at that time.

6. Order changes & cancellations

Because many items start production quickly, we may not be able to change or cancel an order after it is placed. Contact support@infusedlights.com as soon as possible and we will help if the order has not yet entered production or left the warehouse.